A conversation first. A clear scope before implementation.
Useful systems, sized to the problem
Make the everyday work easier.
Sometimes that’s an AI assistant your customers talk to. Sometimes it’s an automation nobody ever sees. The work comes first; the tools follow.
AI assistants
Help customers and colleagues find answers from your information, with a handoff to a person when needed.
Workflow automation
Connect the steps in intake, follow-ups, reminders, and reporting that your team repeats.
Connected systems
Bring your CRM, inbox, calendar, point of sale, and spreadsheets into the same workflow.
Knowledge systems
Make company documents, procedures, and other useful information easier to search in plain language.
AI communication
Build practical tools for phone intake, customer questions, messages, and follow-up.
Custom tools
Create a purpose-built app, internal tool, or kiosk for a gap your existing software doesn’t fill.
How we’ll work together
A straightforward path from idea to use.
You don’t need a finished brief. Bring the problem, the questions, and the way things work today.
Your guide, Jon.Former Apple Creative. Independent teacher & tech support.
Introductory call
We talk about what you’re trying to do and whether I can help.
Discovery
We look at the workflow, the people using it, the tools involved, and the constraints that matter.
A clear proposal
We agree on scope, deliverables, costs, and the approach before implementation.
Implementation & training
I build and test the agreed work, then walk you and your team through how to use it.
Optional support
If you’d like ongoing help, we can discuss a support arrangement separately.
Tools chosen with you
Cloud or local AI, configured around your privacy needs, budget, and workflow.
We can explore cloud services in your own provider accounts or, where appropriate, an open-source model on hardware you control. A local setup depends on your needs, the model’s licence, and the available hardware.
Your accounts & access
We’ll use provider accounts in your name and agree on the access I need for the work. We’ll also discuss how each tool handles the information it uses.
Scope & third-party charges
The proposal will distinguish my work from any separately billed software, API usage, hosting, or hardware, and spell out what’s included and what isn’t.
What you retain
Your provider accounts stay in your name. The proposal will specify the configurations, files, and documentation included in the handoff, along with any licence restrictions.
Local processing, where it fits
We’ll check which parts can run locally and which still depend on online services. The setup should be chosen around the actual task and privacy needs.
Selected work
I build the systems I talk about.
Mika
My virtual assistant handles conversational intake and connects relevant email follow-up, guides, and questionnaires to my client workspace.
weed.menu
An AI-powered customer experience and business operations platform for cannabis retailers, bringing together live information, recommendations, and human handoffs.
